I need suggestion from experts because at this moment I’m very confused.
About a year back I started selling on Fiverr and received 4 positive reviews (5 stars).
Then one day I had some personal issue which arose all of a sudden and I couldn’t able to login to Fiverr for some days. During that time I received an order which I didn’t deliver for the reason mentioned earlier and I received an automated 1 star review. For this 1 star rating, my overall rating dropped to 4.2.
Now what should I do, that is the question?
Because with this rating the result will not be better to build my career.
And also my intention is to do huge marketing for my gigs, but when I will send possible clients to my gig they will just walk away when they will see my rating. So I afraid that I will lose money when I will do marketing.
I have contacted support to get help with this issue and they said it is not possible.
What could be the solution?
Once I also thought to create another account and start as new. But as far as I know it is also restricted by Fiverr.