Support completely ignores tickets (3 weeks)

[emailboss]

So here’s my Fiverr story…



My gigs go down because they were apparently “spam” however there are many gigs on Fiverr about selling Email accounts (what I was selling) and they have been live for a while…



I submitted a ticket about my gigs being “Denied” randomly about 3 weeks ago maybe even more…

Check this out, 3 weeks without a single reply from Fiverr Customer support…



Are these guys serious about this?

[whitehatseo10]

You’re not alone…

[safwan]

give it a few more days.

[safwan]

whenever i contact CS I get a response back within 2 days.

[edume]

Don’t contact on Saturday, it’s their Jewish holiday. Their week begins for them on Sunday. Otherwise they should respond within a day or two.

[strayfox]

They’re unlikely to re-activate your gig. You’re better off just creating a new one just like it.