Fiverr Community Forum

Support not responding

it’s being 24 days now and support is not responding. The ticket is still open. I know in all this COVID-19 situation the time is hard but 24 days is way too much. My level will be dropped from TRS to Level 2 if they did not respond to me and resolve the bug with the system.

2 Likes

Welcome to the Fiverr forums.

There’s really nothing that anyone on the forums can do to help, unless we’ve heard about the bug before, and a potential fix.