Fiverr Forum

Support Requests Aren't Being Sent


#1

So I’ve made 2 requests to Customer Support in the last hour and neither of them are showing up in the “My Requests” Section. Is this a bug or is this the new norm? Are we just supposed to wait for CS to get back to us or what?


#2

Try emailing support at fiverr dot com - it was the only way I could open a new ticket and get email confirmation that it had been received.

Somebody did say that it seemed to be working better in Firefox than Chrome?


#3

Guess I’ll wait until tomorrow and try again.