Fiverr Community Forum

Support Ticket Not Going Through

I don’t know if it’s just me, but I’m dealing with a nutty buyer and trying to submit a ticket to customer support. The submission looks like it goes through, but then it doesn’t show up on the page it’s supposed to. I tried twice, and it didn’t go through either time. I don’t want to do it multiple times and have five million tickets pop up tomorrow, though, you know? I checked my internet, and everything seems to be working fine. Is anyone else having this issue?

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I think its a bug of fiverr. Or did you open ticket properly??

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Try contacting support on their emal: support@fiverr.com

Start by apologising for the several times you’ve tried to get hold of them - the tickets may have gone through even though you can’t see them.

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Just got a ticket to go through. Seems the issue was too many attachments. Thank y’all!

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