Suspend account due to verification

[bennymay]

After I submitted my two ordered gig yesterday and approved.

My buyer ordered another one today. Few hours later, Fiverr notified me to verify my account.

I followed the link in the notification and submitted my National identification Card plus my passport as required by fiverr.
But in 4 seconds I received a notification that it was not accepted.

I contacted my fiverr seller friend, he said maybe it’s blurr. So I retried but still the same message from fiverr that not accepted.

So I tried the passport option but received the same error.

With 3 times try, I received a notification that my account as being suspended.
I don’t have fiverr email, so I decided to drop a complaint here.

Please support Team, review this. Please.
This is my account.

Message I got from fiverr.

Screenshot_20201209-173657480×854 58.8 KB

[wp_expert_habib]

Contact with customer support asap and submit clear picture of you and your ID card.

[bennymay]

Contact with customer support asap and submit clear picture of you and your ID card.

Alright I will do that. I just saw the option now

[developerhabiib]

you may discuss by the authority and they will provide a good solution

[bennymay]

Please the technical should help me do something. I can’t view my seller account again.
What’s happening?

Screenshot_20201209-181239480×854 37 KB

[bennymay]

I have not go against fiverr rule before. So verification due to poor image or what I don’t know should not make my account suspended.

Please I need the technical email. I can’t only contact support here or through email.

[bennymay]

you may discuss by the authority and they will provide a good solution

How can I connect with them. I can’t view seller account . it’s only showing buyer .

[lloydsolutions]

Check this out: https://www.fiverr.com/support/articles/360010968038-Verifying-your-identity

And this: SUCCESSFUL Fiverr ID Verification: Here's what you need to know