ashad_alif Posted June 23, 2020 Share Posted June 23, 2020 Hi there…My Buyer wants me to talk with me and screen Sharing in Team Viewer app. He needs some help and guideline in some process within the order. Is it okay to use Team viewer? Or It is against the Fiverr TOS? Link to comment Share on other sites More sharing options...
bmsurujuddin Posted June 23, 2020 Share Posted June 23, 2020 @ashad_alif wait brother senior seller of course advised you! i am eager to know it! Link to comment Share on other sites More sharing options...
ashad_alif Posted June 23, 2020 Author Share Posted June 23, 2020 @ashad_alif wait brother senior seller of course advised you! i am eager to know it!I am badly in need of an answer or suggestion on this bro. I am awaiting answers or experience from some expert sellers. Hope they will see this Link to comment Share on other sites More sharing options...
athoi123 Posted June 23, 2020 Share Posted June 23, 2020 May be it’s against the fiverr TOS. But I am not sure… Link to comment Share on other sites More sharing options...
zerlina84 Posted June 23, 2020 Share Posted June 23, 2020 To my knowledge, any communication that won’t be “registered” on Fiverr is not allowed.This is to protect you; so that you will always have proof of what was talked about between you and the buyer. Link to comment Share on other sites More sharing options...
ashad_alif Posted June 23, 2020 Author Share Posted June 23, 2020 To my knowledge, any communication that won’t be “registered” on Fiverr is not allowed.This is to protect you; so that you will always have proof of what was talked about between you and the buyer.I have understood. But if my service requires some actions to help the buyer on their machine (Such as Screen Sharing to guide him through a process) then how can i sort this out? Isn’t it becoming rigid? Link to comment Share on other sites More sharing options...
ashad_alif Posted June 23, 2020 Author Share Posted June 23, 2020 May be it’s against the fiverr TOS. But I am not sure…But I am not sure…I have understood. But if my service requires some actions to help the buyer on their machine (Such as Screen Sharing to guide him through a process) then how can i sort this out? Isn’t it becoming rigid? Link to comment Share on other sites More sharing options...
zerlina84 Posted June 23, 2020 Share Posted June 23, 2020 I have understood. But if my service requires some actions to help the buyer on their machine (Such as Screen Sharing to guide him through a process) then how can i sort this out? Isn’t it becoming rigid?Then ask CS and explain, maybe they will give you authorization given the nature of your work Link to comment Share on other sites More sharing options...
ashad_alif Posted June 23, 2020 Author Share Posted June 23, 2020 Then ask CS and explain, maybe they will give you authorization given the nature of your workthanks for your opinion. I will contact the CS. Link to comment Share on other sites More sharing options...
virustomo Posted June 23, 2020 Share Posted June 23, 2020 Here is the perfect answer.Capture1011×577 32.4 KB Link to comment Share on other sites More sharing options...
ashad_alif Posted June 23, 2020 Author Share Posted June 23, 2020 Here is the perfect answer.Capture1011×577 32.4 KBThanks for your effort! But I cant get it! Can you elaborate? Link to comment Share on other sites More sharing options...
virustomo Posted June 23, 2020 Share Posted June 23, 2020 Team viewer is so far legal if it was mentioned in your gig description or while placing order. Link to comment Share on other sites More sharing options...
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