I am a buyer and when I went to accept the work from the seller and give a tip, I got an error from fiverr.com. Now on the order I have the “Accept & Review Order” but nothing happens when I click it.
I tried to email fiverr.com CS and explained the technical issue and gave my order number. I contacted them at 8 AM my time. They did not respond until midnight my time (US east coast). They sent me a canned response with generic instruction about how to accept orders. They did not acknowledge that I had a technical problem with their site and got an error condition. And on top of everything they closed the ticket unilaterally.
I feel bad for the seller, because they deserve their money and the high rating. I’m not sure how to proceed, anyone else have this kind of problem? It’s too bad fiverr CS is so bad it is bound to reflect on the sellers.