A few months back, a scammer made 12 orders using multiple accounts. I have spoken about that on the forum. Customer support cancelled the last 8 orders, but I sent the first 4 for mutual cancellation, which the scammer ignored, and which became cancellations. That gave me a high cancellation ratio for that month.
Now, finally I got the message that there had been a PayPal chargeback for the first 4 accounts. I didn’t lose any money as I didn’t do his orders, but I suppose somebody else did, and lost their money. Okay, the point is, now the first 4 orders, which I had offered for mutual cancellation, but were ignored and turned into cancellations, affecting my ratio, have now been cancelled by customer support, 3 months later.
So my question is, will this improve my cancellation ratio? I’ve been down on search results because of that, I’m wondering if this will help me in any way at all. I don’t want to ask customer support this question as it’s not really a big deal and I don’t want to bother them. Just wondering what you think. (I’m once again on vacation mode - every time I come off it, I get enough orders in 3-4 days to keep me busy for 1 month!)
(Sorry for the long post!)