I had a client place a large order three months ago. This buyer has sent me ten messages a month ever since, each one long and rambling and not on the subject of his order.
I have been ignoring them mostly but still they keep coming—six in a row in the past two weeks without me answering. They are friendly but still pointless. I do not wish to have a never ending dialogue for months, answering long winded questions that keep coming endlessly.
Just because I let clients know they can ask questions when needed is not a green light to spam my inbox pointlessly for months without end.
I have a hard time understanding why some buyers are unaware of how inappropriate and imposing they are being or why they do this, particularly when I stop responding completely.