While Fiverr is a melting pot of different cultures, skills and personalities (which in itself is one of the great strengths of the platform), there are a number of mistakes I keep seeing over and over in communications here on the forum. These mistakes impact poorly on the way in which your interactions are perceived, and could also have a huge negative impact if you use similar terminology in your gigs or client interactions.
Never refer to another person as “Dear” in a professional environment. In English, it is only used with (very) close friends and family. If you are male and you use it with other males, it comes across as weird. If you are male or female and use it with females, it comes across as condescending and sexist. Do not do it.
It should never be used in a professional environment, and if you use them with females, then you clearly don’t understand the terms. I’ve been called “bro” by other forum users a few times and I find it really offensive. It’s short for “brother.” See “Brother/Sister” below, while “dude” is slang term for a man.
Unless the person you are referring to really is your brother or sister, then never use this term in a professional setting. It’s a term of familiarity that you should not use, especially with strangers.
If you are dealing with a customer, they are your customer (or prospective customer). They aren’t your friend, they are someone with whom you are engaging in a contract for professional services. They may over time become friends, but unless you both acknowledge a genuine friendship exists, don’t call them “friend.” “Mate” can mean friend but it can also mean your spouse. It should never be used in a professional context.
This one makes no sense. “Knock” is not a term that is used in a professional setting ever. It does not mean “Got a job” or “Contact” or “attempt to grab attention.” It comes across as weird and that you cannot communicate properly with appropriate terminology. It doesn’t matter if you saw someone else use it and you think it’s cool, they used in incorrectly and if you use it, you are using it incorrectly too.
I see a lot of people confuse “shear” with the word “share.” To “shear” is what you do to remove the wool from a sheep, to “share” is to give others something of yours. You don’t “shear” your gig, you “share” it. If you ask your client to “shear” their work with you, then they are going to wonder what you are talking about.
Always be mindful of the conventions used in communication in a professional setting. Using any or all of the terms above in the community, in your gigs, or in your communications with your client will almost certainly have a negative impact on how you are perceived, and consequently your ability to get work.
If English is not your first language, then use the forum as an opportunity to practice communicating professionally without consequence. Write every post as though you were speaking to a customer. The more you do this, the more it becomes habit, and the less likely you are to make a mistake when it counts.