optical_designs Posted October 2, 2020 Share Posted October 2, 2020 Screenshot (384)1248×236 75.5 KBHere is what customer support bot said to me“Thank you for reaching out to Fiverr Support! This auto-reply is just to let you know that we received your inquiry and will get back to you with a (human) response as soon as possible. Due to the high demand, the current response times may extend up to 10 business days.”Its been 10 days and yet no response. What should I do? Link to comment Share on other sites More sharing options...
catwriter Posted October 2, 2020 Share Posted October 2, 2020 You can ask for an update within the same ticket.Other than that, wait. Link to comment Share on other sites More sharing options...
fozilatunnesa Posted October 2, 2020 Share Posted October 2, 2020 i think you should wait Link to comment Share on other sites More sharing options...
optical_designs Posted October 2, 2020 Author Share Posted October 2, 2020 You can ask for an update within the same ticket.Other than that, wait.Sure, Thanks for your advice Link to comment Share on other sites More sharing options...
optical_designs Posted October 2, 2020 Author Share Posted October 2, 2020 i think you should waitThanks fozilatunnesa Link to comment Share on other sites More sharing options...
mawieshams2016 Posted October 2, 2020 Share Posted October 2, 2020 I had exactly the same experience. It was terrible though, but must accept the fact that the customer support of fiverr is on pandemic issue thing Link to comment Share on other sites More sharing options...
optical_designs Posted October 2, 2020 Author Share Posted October 2, 2020 I had exactly the same experience. It was terrible though, but must accept the fact that the customer support of fiverr is on pandemic issue thingI guess you are right, 3 of my posts which are each 11days old have not been answered Link to comment Share on other sites More sharing options...
pabel_rehman Posted October 2, 2020 Share Posted October 2, 2020 Be patience, I hope they will come back to you soon. Link to comment Share on other sites More sharing options...
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