It can be tough being a Seller here on Fiverr!
When you’re a new Seller here, every single potential Buyer is SO important to us – not because of the revenue (because, let’s face it – earnings aren’t much at all in the beginning) but because of the rating power they yield.
Which is why dealing with what I’ll call “Bad Buyers” can be especially stressful. They may be critical of everything you do (even when it’s exactly what they have requested), they may demand free work, they may receive your delivered work and then demand a refund … and all the while they have the upper hand, with the ability to leave a negative review.
If you find yourself dealing with someone like this who has already placed an order, I’m happy to share my thoughts and advice, but that’s the topic for another post. Here, I want to share with you how to avoid dealing with these people to begin with!
I’ve put together a series of three “red flags” to watch out for. Pay careful heed and hopefully you can save yourself a few headaches!
- In his/her first message to you, the potential Buyer is already addressing you like a servant.
This person may use phrases like: “you have to do ___,” “you must do ____,” “I expect ___ or else…,” etc. These are all signs that this person will not respect you (at best) and may even demand more and more services as you progress with the order. Which brings me to number 2…
- The potential Buyer demands free “extras.”
You may have extras listed on your gig description that the buyer demands as part of the fixed package, or the potential Buyer may demand, up front, that you deliver services that aren’t even part of your gig. To be fair, Fiverr is a great environment for negotiations and striking a deal! But when someone is DEMANDING that you do something for a given price, it’s no longer a negotiation … and it’s no longer someone you should be considering doing business with. Speaking about negotiation…
- The potential Buyer who contacts you with a single sentence, asking “what’s your best offer for ____???”
You know the type: there’s no “hello,” no polite introduction, etc. This type of Buyer is often just interested in getting the most possible for the least money. And as I’ve mentioned in #2., this isn’t a bad attitude from some perspectives, but when this is the ONLY thing the Buyer wants to discuss from the very beginning, it can be a bad sign.
There are a handful more red flags, but I’ll leave it at this for now and open up the floor for anyone else who wants to share their own thoughts or experiences!
Good luck to everyone out there, and feel free to reach out if you’d ever like advice!