A buyer gives me
Communication With Seller: 5 stars
Service as Described: 4 stars
Buy Again or Recommend: 5 stars
My rating for that order becomes is 4.7.
Fiverr is demanding we maintain a 4.8 rating over the course of 60 days. How can we do that when one little 4 stars throws the rating under it?
What are we to do? Tell me buyer “If you’re unable to give me 5 stars, let me know about it so I can remedy the situation” and then proceed to refund the order?