Am I just being stubborn or does anyone else get a bit irked with those little extras clients ask for that only take a few seconds but aren’t part of the deal? For example, in the requirements, a buyer will give me the keywords they want me to target in the article, but also send me a link to a Google spreadsheet and tell me to tick them off, write the title in certain columns, etc. Obviously, this isn’t a huge deal but it’s essentially admin they could be completing themselves and isn’t what they are paying me for (writing).
Another example is when a client will ask me to write in their CMS instead of a Word doc. I always say no to this because:
- It takes time to learn a new CMS
- It’s a security risk to them
I’ve had a few clients be annoyed about this and say it’s no different to writing in a Word document so I should just do it.
Another example is a client who wanted to post the content under my name so asked me to create a (fairly detailed) profile on their website. Some clients are understanding when I say “I just write the content”, but others get rude because they think it’s no big deal and will only take a few seconds/minutes.
I think they fail to realize that if everyone asked for this stuff and I agreed, I’d end up with hundreds of bookmarked spreadsheets, countless login details for CMSs etc. I struggle to navigate these situations though because I don’t think I can justify adding on an extra $5 (or whatever) for ticking a few boxes or copy and pasting titles. At the same time though it’s always these clients who start asking for more and more little extras. Maybe I’m just being fussy?