The app is SO bad that lately you can’t even send messages, it gives an error (which if you don’t respond to messages right away, it will reflect poorly on your account—the only thing the app is good for is receiving notifications, sometimes hour-late notifications), AND you can’t send feedback because it doesn’t let you log in (even though you’re already logged in) AND it continually messes up about 1/5 of the time and says “no internet connection” (even though the connection is fine) which requires that you either force stop the app or restart the phone entirely in order to use the app at all.
By far the worst app I’ve ever used on any mobile platform as far as usability and reliability. I literally just had to get up out of bed after receiving a message that I couldn’t reply to on the app and had to go to my desktop so I could… you know… actually REPLY to someone’s messages… it’s hard to respond when it doesn’t let you.
I shouldn’t have to go to my desktop computer to respond to a message. I hope this gets fixed soon