Fiverr Community Forum

The buyer filled requirements in the Order process but I don't get this. Why?

I don’t know why I don’t get this information. How can I fix this problem? I am too much disappointed. Please help me…


Hi Raihan,
No worries. The point is that the buyer did send the requirements but you may be finding it in inbox. Remember, when an order is created, the buyer shares the required file on that page. Follow these steps:
Come to Dashboard and see the order created is shown here, click view and another page will open where you can find the required file sent by the buyer.
If find here, all is fine. If not, there is no option other than requesting the buyer to share the requirements again.

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Thank you so much :smiling_face_with_three_hearts: