Fiverr Forum

The buyer seems to be wanting to avoid payment after receving the service


#1

An astrology report gig was ordered by the buyer where it gave a particular date of birth, a confirmation was sought and then the astrological workings were done and report was submitted. Now the buyer says my date of birth is different so please re-work the order. What is the solution for such a situation where the buyer does not seem to have clean intentions?


#2

If the order is still in review if the buyer is not acting accordingly, it will be best to create a mutual cancellation therefore not allowing him to leave negative feedback,



Other than that there is not much for an over demanding buyer :frowning:


  • Joe

#3

I would also say you should cancel and save yourself the trouble. What if you do the work again and then he/she (again) tell you that if was another wrong date? That buyer could keep on like that.


#4

was the difference in date due to the weird away Americans list their dates (i.e. MM/DD/YY) compared to the rest of the world which is DD/MM/YY?


#5

Reply to @ryangillam: That’s a good point. When working with dates I would always spell it like: 11 June 2014. No confusion there.


#6

I would politely tell him the report was for the date he submitted and if he wants one for a different date he will need to order the gig again. I would include a screenshot to him of the original order so there is no confusion.