This topic for all the sellers in fiverr,
I refused to cancel the order after I have started working on it. The reason for the client was that he needs no more the project after ordering it.
Unfortunately, the consumer support cancels it which I find not fear at all.
The customer support response was:
"Your order was reviewed and the buyer had asked to cancel it since they didn’t need the service anymore, being as the order wasn’t delivered, we proceeded to cancel it. "
“We reviewed the order and being as there was no delivery and the buyer didn’t need the order anymore, we can go ahead and cancel it.”
I did not find anywhere this rule in their policies, so be aware that you could start working on a project and just before completing it, the client can change his mind and cancel it.