Fiverr Community Forum

The customer accepted too many offers, will I be demoted?

We cancelled the extra order so now I got a rating of order completion that’s below 90% will I get demoted?
I think fiverr really needs to add a feature that if the buyer requested to cancel there should be no penalty

I think this might be what you’re looking for: https://www.fiverr.com/support/articles/360010560198-Order-Completion-Rate-and-Cancellations-FAQ?segment=seller

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