Fiverr Forum

The negative impact of orders being REJECTED


#1

Buyers might not realize this, but when they request a simple modification, we sellers get a RED NOTICE with the word REJECTED. This has a negative impact right away, it might be something very subtle, but is misleading and brings a great deal of stress, a MODIFICATION REQUEST notice sounds much better.



And if the buyer really wants to REJECT an order, well, for that we already have the MUTUAL CANCELLATION AGREEMENT.


#2

Exactly! It’s good to know I’m not alone.


#3

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EXACTLY!



The button even says “request modification” NOT “REJECT”!!!



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#4

Support should address this issue, or at least explain why they are doing this.


#5

I couldn’t agree more, it’s stressful enough having to do the extra work of modifications, without feeling as though you’re being punished for it! Also, the timer for a gig modification is often unrealistic, especially considering that buyers are often in different time zones, so I often get modification requests late at night, and feel under pressure to make the changes right away by working late into the night. A more positive setup would be much appreciated!


#6

Please Fiverr Support say something regarding this!


#7

I agree with this, it psychologically bring you down when you read the word REJECT.


#8

I have only ever once had a “rejection” in being here over 3+ years. It was for a little $5 order and essentially someone that wanted $45 of work out of me for $5. Those that tend to pay more than the standard $5 order understand the value they’re getting and are a lot more friendly. If you as a seller are getting a lot of “requests for modification” notices then it may be a good idea to revise your gig some. In some categories I can see a lot of modification requests for minor things, but in most categories if it’s happening way too often you might want to re-think about how you’re delivering your gig.


#9

This has been fixed, now modification requests shows as MODIFICATIONS.
Thank you Fiverr Team!


#10

Why aren’t they addressing things. I just rejected an order! I didn’t mean too… just wanted to revise… now what do I do???


#11

You are responding to a thread posted exactly 2 years and 11 months ago.

A lot of things have changed/updated in those times.

I recommend searching the forums for a more updated thread or maybe posting your own for a more updated information.


#12

I hate that Red “Rejectex” when most of the time the buyer is very happy with what they see and they asked to just add a few things!