For those of you who do not know me or those of you lurking the threads without logging on; take it from a buyer - know how to say “NO!”
If you spend any time reading these forums, you’ll find plenty of posts where a seller, typically new - but not always, say they were scammed or the buyer is holding them hostage. They are literally begging forum members, to help them with a really bad scam artist, who is threatening them with bad reviews or giving them a sob story to get things for free.
Remember something very important - SELLERS, the only POWER the buyer has is the one * YOU * give us. When a buyer asks for
- A custom free sample, say NO!
- A freebie extra, say NO!
- Extra revisions or any revision that is not your fault, say NO!
If the buyer threatens, treat them with extra kindness - because it will drive the scammer nuts! Capture everything they say to you and report to customer support.
So, you say “HECK NO!” and then end up with a cancellation or bad review and you’re scared because it may ruin your business on 5r. Let’s think this through logically, if you give in every single time, you will get a reputation as an EASY target.
Before you know it, you will end up on some dark, underground forum with other easy targets on “How to get work done for free.” You’d constantly be working for free.
So you get one bad review, you may even get demoted - but my take is this - it’ll pass in 60 days.
Enough sellers report a bad buyer (I hate people that classify these people into the same category as me), then customer support will take notice & perhaps get rid of them?
Okay your counter-argument, “Then they will just create another account.” It’s not a perfect world - but at least you won’t get a defeated mentality and scammers will eventually stay away from you. Occasionally, you’ll still get tested by a new scammer but they’ll eventually learn.
Stop being an easy target. You saying, “Yes” to every scam artist isn’t going to stop whatever bad thing from happening to you. It’s just going to happen later and you just gave away more free work (more of your professional time) for free.
As a last note, don’t automatically assume all buyers are scammers through miscommunication. Be smart enough to know that some buyers are indeed new and need help. It’s easy to tell apart a true newbie buyer from a scammer with a new account.
Stop being weak and helpless. Stand up for yourself and for your fellow sellers. The REAL buyers won’t stay away from you for saying