I want to block one of my repeat buyers. I feel myself tense up everytime I see they order from me, or send me a message, and I just don’t want to deal with them anymore.
It’s not so much that they’re impossible to work with, and it’s not that they leave bad feedback or anything, it’s more of an issue with them not respecting me when I saw I’m busy.
If I say something will take a certain amount of days, then that’s what’ll take. I shouldn’t have to repeat that several times, should I?
“I need this done on Monday”
“I can’t do this for Monday, I can’t have it done until Thursday.”
“How about Tuesday?”
“No, I’m too busy for Tuesday, fully booked in the beginning of the work, it won’t be finished until Thursday”
“Can you have it done Wednesday?”
I mean, seriously? Every order we do ends up taking hours to agree on, and that’s with me not moving an inch on either price or delivery date, because I know what I’m worth and I know my schedule. They’re also frequently underestimating their word count. Like, they’ll ask me for a custom offer of 1500 words, and I tell them when that will be ready and how much it’ll cost, but then they send me the files for review and it’s twice that.
Basically, I spend way too much time on communcation with this buyer and I don’t want to deal with them anymore.
When is the right time to block them? They haven’t marked our last order as complete, and they rarely if ever leave reviews. How much time do they have for leaving reviews? I don’t want to block them and then get a bad review when they notice. Or should I risk a bad review just to avoid the headache?