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The thumbnail of my gig video is not set with the preview. Please help me out

The thumbnail of my gig video is not set with the preview. I have selected a part from my video as my video thumbnail. It was ok there. But when i search my gig, there the thumbnail looks weird. It is not fitting with the preview. When i enter my gig everything is ok. Size of my video perfectly fit with the gig video size.

Please help me out.

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It crops it a bit for the image on the search results page for some reason but there’s probably nothing much you can do. You could contact CS about it. It doesn’t look weird it just looks a bit cropped (eg. at the sides).

Maybe if it was rendered to a slightly different aspect ratio it might show it a bit better in the search results page but it’s probably not worth it (as far as I know Fiverr doesn’t want videos rendered in non-standard ratios).

If it looks very bad on your screen try refreshing the page. It’s only slightly bad due to cropping I think. I’d just leave it as it is.