Hello Fiverr Community, There is a very frequent scam going on Fiverr customers, they make order, and on middle/end of the order they cancel the account… and this action for Fiverr get into this Policies:
- The user is no longer an active Fiverr user due to Terms of Service violations or closure of their account.
Fiverr cancel the order and refund the amount to clients! So, If your service is something you will give upon delivery then you are in luck and shouldn’t be in danger, but if you have a promotion service where the promotion service is started and completed and only then will you make the delivery, you are in danger!
We have had several customers who are doing this, now we would like to ask the Fiverr team to be able to delete this policy, because if the customer cancels from Fiverr for any reason we believe that the money must still be given to the seller and a part to fiverr, what do you think about it ?