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The work is not finished in time, What should I do now?


lipon_sarkar

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https://www.fiverr.com/support/articles/360010108157-What-does-my-order-status-mean

Late and Very Late

When an order is marked as Late , it means the seller missed the expected delivery time. Buyers are entitled to cancel their order if there’s no further response from the seller. If a seller does deliver soon after the order is marked as late, the buyer will be given the chance to request revisions or complete the order and rate their experience accordingly.

Note: Once an order is marked as “late” the status cannot be changed in the seller’s on-time delivery statistics. Requesting a delivery extension will not remove the late status.

24 hours after the order is marked as late it will become Very Late . Similar to what’s mentioned above, the buyer is now able to cancel the order within the order page using the Resolution Center, however, it is not a mutual cancelation request, but an immediate cancelation.

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https://www.fiverr.com/support/articles/360010108157-What-does-my-order-status-mean

Late and Very Late

When an order is marked as Late , it means the seller missed the expected delivery time. Buyers are entitled to cancel their order if there’s no further response from the seller. If a seller does deliver soon after the order is marked as late, the buyer will be given the chance to request revisions or complete the order and rate their experience accordingly.

Note: Once an order is marked as “late” the status cannot be changed in the seller’s on-time delivery statistics. Requesting a delivery extension will not remove the late status.

24 hours after the order is marked as late it will become Very Late . Similar to what’s mentioned above, the buyer is now able to cancel the order within the order page using the Resolution Center, however, it is not a mutual cancelation request, but an immediate cancelation.

Greetings,

Well said @imagination7413. @lipon_sarkar It is also good to be in constant communication with the buyer in an effort to update them on their order. Some buyers are very understanding and easy to work with. Once they are flexible with time they will still be satisfied as long as you deliver high quality services.

All the best on your journey.

Alpha

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