Fiverr Community Forum

There are no records on my gig?

Good morning, I dont know if this topic goes here because Im new in this website, but I need someone to answer my question, one of my clients requested 2 translations, and I completed them, but the record of those two translations doesnt show off in the record, I just have “1 active” and that´s it, I dont know what to do and the person that requested this translations can´t transfer my payment either, somebodie knows what´s up with this? Is it something that Im not doing?

I don’t understand, did the buyer purchase the gig or not? The only way he can transfer a payment is by placing an order.

If he did, but the orders don’t appear in your stats, maybe they are not marked as complete. That’s when you will see that money as “upcoming” .

I don’t know if this helps.