I can’t quite put my finger on it, but there seems to be a unwritten rule for sellers to purposely mess-up buyers original requirements. It seems that almost every time I use Fiverr to make an animated logo, and supply specific instructions, something always goes wrong on the first pass.
Not like, I missed something, but rather like obvious mess-ups on the seller side. It seems like they purposefully mess-up the first time to force engagement with the buyer, in hope to force revisions and charge more.
Or they’re forcing engagement so that psychologically the seller feels compelled to leave a bigger tip, because of the extended means the seller ‘supposedly’ went through to help the buyer make custom changes.
The problem with this is two fold. First there seem to be language barriers as many of the computer skilled sellers make mistakes as they miss English nuances in our communicated requests.
ie: when I say “Please put logo slightly higher in the frame to equal out the spacing vertically”, I don’t mean squish up all the text below the logo to make it appear higher. Or push the logo all the way to the top of the frame. I also just got an animation that, besides my text, they forgot to omit their own text (from their own demo) on one of the frames.
These types of mistakes happen so often that I wonder If there is a specific business tactic on the sellers side to force out revisions or force more communication, because something seems fishy about this type of practices.
Moreover, is the harassing emails I’ve gotten that ask why I’ve given only 4-stars. IT SHOULD BE OBVIOUS!
Makes Fiverr look bad and frustrates the hell out of practical, logical buyers that have a basic understanding in the English language who have a minimal expectation of quality and service.
It would be nice to order from Fiverr and get it done right, the first time.