Fiverr Forum

This is really frustrating @Fiverr


#1

Hello Fellow Doers,
I had 94% completion rate but one stupid buyer cancelled order after 1 month by Fiverr Customer Service. This is really injustice to seller here , how can a person cancel order after 14 days security period, This make no sense.

Now my completion rate 89% , what should i do ? How many orders do i need to complete to hit 90% already completed 7 orders after that cancellation.

Will Fiverr Team demote me 89% and my all standards are 100% :frowning:Capture


#2

If you don’t meet all the requirements, then you may be demoted. You’d have to ask Customer Support for any detail beyond that, staff does not generally post on the forum.


#3

I suggest you contact fiverr support maybe they can help you this case because you have no fault here. Maybe buyer done paypal dispute that’s why they cancel your order.


#7