Fiverr Community Forum

This is urgent please help me

Your Fiverr Experience Conversations
#1

Hello,
I forgot my security question can any one help me?
I contacted the fiverr costumer support team but the said we are not able to help you to recover or reset your security question please i need help can any one help me.

Thanks

#2

How do you forget the answer to your own personal security question?

1 Like
#3

By placing unneeded symbols in a way that’s easily forgotten so that the answer looks more like a password than an answer? :thinking:

Here’s what one of the forum members said about this (and no, Customer Support is actually great!):

Harder to remember = easy to forget.

And for @roshantotakhil you might want to read this:

#4

Try guess for answers

#5

actually i did not forgot the security question when i am entering the security question it says Your answer is incorrect.

#6

I mean the security question that i provided

#7

And why would the answer, that you originally chose, be incorrect now, as you try to type it into whatever security obstacle that has you stymied.

2 Likes
#8

There’s your answer.

2 Likes
#9

where is the answer?

#10

I am confused i don’t know what should i do?

#11

There isn’t anything we or CS can do - you have to be able to remember your security details - sorry.

2 Likes
#12

i faced this problem 2 years ago, and they asked me to send some personal info also a selfie shot with my valid passport
then they reseted it

try again with them, there must be another solution

1 Like
#13

Ok thanks i will do that.
But i hop they will help me.

#14

i forger too sequrity answer but i have my phone number in my pocket anyone say how to getting hlep??