Fiverr Community Forum

This is urgent please help me

Hello,
I forgot my security question can any one help me?
I contacted the fiverr costumer support team but the said we are not able to help you to recover or reset your security question please i need help can any one help me.

Thanks

How do you forget the answer to your own personal security question?

1 Like

By placing unneeded symbols in a way that’s easily forgotten so that the answer looks more like a password than an answer? :thinking:

Here’s what one of the forum members said about this (and no, Customer Support is actually great!):

Harder to remember = easy to forget.


And for @roshantotakhil you might want to read this:

Try guess for answers

actually i did not forgot the security question when i am entering the security question it says Your answer is incorrect.

I mean the security question that i provided

And why would the answer, that you originally chose, be incorrect now, as you try to type it into whatever security obstacle that has you stymied.

2 Likes

There’s your answer.

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where is the answer?

I am confused i don’t know what should i do?

There isn’t anything we or CS can do - you have to be able to remember your security details - sorry.

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i faced this problem 2 years ago, and they asked me to send some personal info also a selfie shot with my valid passport
then they reseted it

try again with them, there must be another solution

1 Like

Ok thanks i will do that.
But i hop they will help me.

i forger too sequrity answer but i have my phone number in my pocket anyone say how to getting hlep??