Background: I don’t know much, very little in fact, about graphic design, file formats, etc. I did have AI in the past and created some images with layers, etc but that’s about it.
So i contracted a gig for a logo design, thinking one of the deliverables “3D Mockup” meant i would get an image file ready to go on my website. So the designed sent me a 3d mockup which i really liked but it had a strange background and appeared as if viewed from an angle. Thought my deliverable would be what i needed for my website.
So long story short, i never got a 3d logo i can use. I have an ai file, and an eps file but no software to even start with even if i had the time and interest to go at it. After going back and forth repeatedly trying to explain this to my desiigner i am so confused i don’t eeven know if what i want is possible or how to ask someone to do it!
My question is, is it within reason to be possible to have my logo converted to a 3d image in a png file with a transparent background? And if possible, how can i find someone to do just that? lol Help!