Fiverr Forum

Ticket #713128


#1

Hi, I received a promotional email from Fiverr valid until September 12th saying "Redeem your $5 gift to use on any Gig you choose.

Simply order any Gig worth $5 and you will receive an immediate refund."



I ordered a Gig before September 12th, but I did not see any refund!!! I logged support ticket #713128 but received a very weird reply saying: Hi there,

Thank you for contacting us. I checked on your order and I see you and your seller are working on it. Please continue to communicate in order to finish the project.

Let us know if there is something else we can assist you with.



The is finished and the Gig has been marked as complete for days now, still NO REFUND!!!



Even worsed, Fiverr support does not answer my messages, either by email or on Twitter!!!



What the heck is going on???