This is my first gig and I am confused about how our timing is calculated by Fiverr. Also about methods to deliver it. My gig is 1:1 consulting - both I and the client get on ■■■■■ and have a meeting. We’ll also use a couple of other online tools (or at least, we’re supposed to).
The buyer contacted me and asked for the service a few days ago. We picked a date and time for the consultation. Normally at this point, I’d send an invitation from my Google calendar. It’s kind of important, because both of us use calendars to manage our time. Calendar invites also allow the client to remain up to date as I do the preparation for the consultation. I don’t know if Fiverr permits this, does it?
Secondly, the main activity of the consultation is the client editing a business plan template (in the form of a google doc I send them). I am giving them business advice and teaching them - this is the core of the offering. How is such consultation usually handled on Fiverr?
Thirdly, when the client decided to buy, she asked if she should purchase the gig at that time. I said not yet, because I believe Fiverr begins timing us at that point and my rating would suffer since - because our meeting is after the holidays - my “delivery time” would be very long. Is this true? How is delivery time counted anyhow?
When I was a buyer, I bought graphics, the seller gave me a document, and I marked the document satisfactory. But that was for graphics. For my product, the exchange of documents is actually the start of the consultation, and it would probably be best if I give her some stuff earlier rather than later so she has the background to realize maximum value from her consultation. How is this handled on Fiverr?
Mainly my question is about how to follow the Fiverr rules when I need all this external communication and online tools to deliver my consultation. Also, how I’m being measured by the platform.
Thanks in advance,