Fiverr Community Forum

Tip amount is not in reveneue statement

I have complete order for $65 and get $10 tip
But in the pending clearance i can’t see tip amount separately or with order amount.
Anyone help me PLEASE

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Welcome to the Fiverr forums.

Could you provide a screenshot, please?

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Where did it say you got a tip? (Also, what currency setting are you using? That can sometimes mess things up.)

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I am using usd currency

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Check below the $65
$9 is a tip

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I suspect a visual bug. I think I’ve read about this one before, and people reported back that things went fine and it appeared later. Have you already made out a ticket to Customer Support?

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Yes i have made ticket to customer support because i am too upset about this.

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2 days are gone but things doesn’t going well

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You will get it with your Earning. There have no options to separate it.

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If you’ve already made a ticket, then you’ll need to be patient. CS is currently about two weeks behind right now.

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My other tip amounts are visible in reveneue statements
Only last one amount i can’t see in pending clearance

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You need to Create a ticket in fiverr support. it will be fine they will add.

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