Tip price is not added in the total price of the order

daniyal917 · October 28, 2020, 10:43am

Hi,
I am facing a problem with my total earnings on fiverr. I have received TIP from my clients on fiverr but the amount of TIP is not added in the total amount of the order. I am also attaching the screenshots of the orders where my clients gave me TIP for my good work but the amount of TIP is not added in the total earnings of the order. I posted a request on fiverr customer support and then I received an email from fiverr that it may take up to 14 Business days to response and it been more than 20 days but still no response. Is there is someone else who is facing the same problem?
If anyone have any solution then please help me!

Thank you

marinapomorac · October 28, 2020, 10:55am

Is it just a display issue or is your balance also not showing the tip?

If it is just a display issue then it is a bug. But if you do not receive the amount of tip in your balance account then wait for Fiverr to communicate back.

sociallion738 · October 28, 2020, 6:02pm

The tips are calculated separately you can see the tip in the Earnings Section

daniyal917 · October 30, 2020, 9:05am

Ok. I will wait for reply from the customer support.

daniyal917 · October 30, 2020, 9:07am

Thanks for your reply.The TIP price is not added even in the earning section and that’s why I am worried about it. Anyway thanks again for your reply

nikitakakade24 · November 4, 2020, 6:03pm

Hi, even I am also facing the same issue. waiting for the Fiverr CS to respond back.

daniyal917 · November 5, 2020, 9:32am

I hope that they will solve the issue soon.