Fiverr Community Forum

Tip price is not added in the total price of the order

Hi,
I am facing a problem with my total earnings on fiverr. I have received TIP from my clients on fiverr but the amount of TIP is not added in the total amount of the order. I am also attaching the screenshots of the orders where my clients gave me TIP for my good work but the amount of TIP is not added in the total earnings of the order. I posted a request on fiverr customer support and then I received an email from fiverr that it may take up to 14 Business days to response and it been more than 20 days but still no response. Is there is someone else who is facing the same problem?
If anyone have any solution then please help me!


Thank you

3 Likes

Is it just a display issue or is your balance also not showing the tip?

If it is just a display issue then it is a bug. But if you do not receive the amount of tip in your balance account then wait for Fiverr to communicate back.

3 Likes

The tips are calculated separately you can see the tip in the Earnings Section

5 Likes

Ok. I will wait for reply from the customer support.

2 Likes

Thanks for your reply.The TIP price is not added even in the earning section and that’s why I am worried about it. Anyway thanks again for your reply

1 Like

Hi, even I am also facing the same issue. waiting for the Fiverr CS to respond back.

2 Likes

I hope that they will solve the issue soon.

1 Like