Today a client ruined my account he bought a gig that I have to deliver 1 banner with 1 correction and 1 jpg (basic)
in the briefing he puts that need a banner with a minimalist mountain, only with the contours in navy blue, covering the entire width of the banner.
So far, everything is perfect, a vectorization job.
I do it and deliver it on time as it should be.
I even gave him more files, some with different shades, with more and less line thickness, anyway, I made him like 4 more samples, the truth is that it does not take me any time to do them, it is just to put more thickness on the line or shadow … nothing
It turns out that he accepts it and gives it as completed and gives me 2 and 3 stars in the review.
I look at this result and more than surprised because he didn’t say anything at all to me. He only rate me very poorly.
I asked him why he had not asked for a correction (because he had 1 in the gig) and correct what he did not like.
The work was really very good quality and I was very surprised.
When he replies he tells me this… - “sorry, i dont use fiverr much so i dont know when i have revisions and how much you can customize something” -
- “but if you could remake the logo and add my brand name I would appreciate it” blablabla … " thank you!" -
To all this, he asks me to do the job again and to put his logo name on the banenr because he forgot to tell me …
I do not know what to do with this now … unfortunately surely nothing, I already have that rating. It has ruined me
This happens when customers buy without consulting.
You write to them and they don’t respond.
They are new and do not know how to manage on the site ( also they do not want to learn because they do not answer what you write and ask them)
I needed to get this out of me,
you have to keep looking forward and keep working.
1 review will not dictate who I am or how I am.