Before a week or so, I wrote about terrible buyer I had.
So to make this short.
Buyer agreed to presentation design when I sent him sample.
I did like we agreed. After 2 days, he insulted my worked and wanted completely different thing. I told support about it right away. They said they will “investigate it”
Buyer never asked for modification and when order was completed he told insulted me again about why I completed the gig.
I told him that he never replied on my questions on order page. So after few days he replied on my questions in inbox and again insulting me.
I stopped replying to him, because hell no, I wont talk to people like that. He got what we agreed to, now he wants completely different.
So after few days. Got email from support saying this and that about order. I explained them what happen and they told me that they understand and that they saw it about me asking work outside of order. But, that I should talk to buyer.
I asked them how I can talk to someone who is insulting me in every message. Support “We understand and we will monitor the conversation with our Trust & Safety Team, but please try to get back to the buyer”…
And today, I woke up, “ORDER WAS CANCELLED BY SUPPORT”. After more then 2 weeks when funds were cleared, they still cancelled order. Support will cancel orders anytime I guess.
So I guess support allows insulting, allows free work for buyers, standing always on buyer side.
P.S. Yeah, it is from same country we all have problems and yeah, he is new buyer on Fiverr.