I’m working on a marketing campaign for my Gigs and realized that I don’t know the answer to this question that popped up in my head.
Here’s my question:
If too many orders come in at one time and it’s impossible to fulfill all of them in 3 days (in the example, let’s just say I chose 3 Day Delivery for the Gig), what options do we have as the seller for damage control in the scenario?
Is there an option to put the plethora of orders into a Queue, which then communicates with the buyers to let them know about the overload?
Are we just left to deal with it on our own and suffer the consequences of orders being fulfilled late?
I’d like to be proactive about this, and would like to prevent any major disaster to my account standing- at the same time comfort any buyers that might get affected.
If there is an option to put them into a Queue, and you’ve experienced a scenario such as this with too many orders at one time, could you please share with us about your experience with it?
Thank you so much for your time!