Refunding your buyer to remove a feedback is NO LONGER possible on Fiverr since the last update in Terms Of Service.
Feedbacks are here to stay!
However, you can ASK to have your REVIEW modified but only ONCE () per order. Also, you should use this feature as minimally as possible.
This feature is only available within 3 DAYS of posting of feedback.
Let’s get to the steps:
STEP 1: >Click on “RESOLVE NOW”
STEP 2: >Select: “I have an issue with the feedback I received from the buyer”
STEP 3: >Select: “Ask the buyer to modify their feedback”
STEP 4: >Write your REASON for feedback modification and then click “SEND”