Fiverr Community Forum

Transferring money from Fiverr balance back into debit card?

Hi, I ordered a product off a customer which unfortunately he didn’t deliver it so I cancelled the order. They money has been refunded back to me into my Fiverr balance. I would like to know how would i go about transferring this money back into my debit card which I originally used to purchase the service. Thanks.

You can’t. Refunds are only refunded in the form of Fiverr credit. You’ll have to apply that refund to the purchase of another product here on Fiverr.