Fiverr Forum

Trouble Paying Users From Other Countries


I tried to use my paypal account to pay a user, but my bank’s fraud prevention team called me and denied the payment. How do I delve this issue?


You don’t pay the user directly.
Here is how it works:

  1. You hit the “Order now”-button on a gig.
  2. You pay Fiverr via Credit Card or Paypal
  3. Fiverr pays the user (seller) two weeks after he delivered to your satisfaction and you marked the order complete.

It is not allowed to exchange any contact or payment information with other users outside of the platform.
You can find more information on this in the TOS. There is a link at the bottom of every page of

Best of luck!


Did you try to pay a seller outside of fiverr? If so, you have a great bank to let you know that someone was trying to steal from you because you wouldn’t have gotten what you paid for.

You should be grateful that your bank fraud department stopped it.