Fiverr Forum

Two account login in one device

Hi guys, After some days later of opening fiverr account its wanted a verification.
For verification i used my roommate phone because my phone was lost.Now everything is going fine.
But now my roommate wants to create a fiverr account .If she login her account with that device will she or me face any problem?

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This is a good question for Customer Service. :wink:

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I think your roommate should reset her phone and then open/use a new account . It will be safe for both accounts

Are you talking about phone operating system?If it is than it is really tough for convince her.

Fiverr allows only 1 account for 1 person if your room mate wants to work she or he should signup on different device you cant use 1 device fir more than 1 account and you have to use different number for verification please read :https://www.fiverr.com/terms_of_service?fbclid=IwAR1gI2wUrsYH0XQqnNahmCPYzHHLc4UC8_EKNN_tYbPFpWMdfBQz_L73aoA

What about the husband and wife teams that share accounts. :thinking:

Fiverr goes by IP addresses, not different devices. I use my account on my iPad, my phone, my home computer, and my computer at work when I sub. :wink:

That is correct! :slightly_smiling_face: OP’s friend should not sign up for Fiverr using the same phone the OP verified her account with.

I think you both would potentially face a problem. As I said above, it would be best, to be honest with CS and get their permission to use the same phone and IP address to have two accounts. If you sell different services they may let you. However, if you sell the same service they may decline your friend’s account.

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1.hahah for husband and wife it’s so obvious if they are using 1 account that’s ok but if they created 2 accounts on the same device that will be an issue because Fiverr don’t know they are husband and wife
2.about IP thing its again common sense to use 1 account on billions of devices is not a deal, deal is to use different accounts on same devices on which you are using an account already :stuck_out_tongue:

Well Fiverr doen’t allow you to use one device for two accounts. Fiverr’s Terms of Service strictly forbid multiple accounts; if you have more than one account, all of them could get banned. So I think if your rommate want to create a fiverr account, Fiverr will think that is your second one. I would suggest to try to Talk to Customer Support.

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I do not use that device anymore.Now can she use that device?

I am not using that device anymore.I just login in that phon for verification.Because i was not able to verify with computer.so i use my roommate phone.

Have you done what you were advised to do and asked Customer Support?

This is forum, and we’re just sellers and buyers here. We can’t give you the official answer, only Customer Support can.

1 Like