andyteleco Posted July 30, 2020 Share Posted July 30, 2020 I tried to purchase a gig with two different cards and ln both occasions the page crashed with my cards being charged. It’s really annoying that there is no phone number to call or at least a live chat for these events and we just have to sit it out while our money is gone. Link to comment Share on other sites More sharing options...
mariashtelle1 Posted July 30, 2020 Share Posted July 30, 2020 I tried to purchase a gig with two different cards and ln both occasions the page crashed with my cards being charged. It’s really annoying that there is no phone number to call or at least a live chat for these events and we just have to sit it out while our money is gone.we just have to sit it out while our money is gone.First of all don’t worry. Fiverr for some reason has this bug but it is resolved in 100% cases.There is no phone number, but you need to open a ticket with support (contact us button at the bottom of help page) and fiverr CS will solve it for you.It might take them a couple of days to respond due to current situation but they will solve it as soon as they get to your ticket Link to comment Share on other sites More sharing options...
andyteleco Posted July 30, 2020 Author Share Posted July 30, 2020 we just have to sit it out while our money is gone.First of all don’t worry. Fiverr for some reason has this bug but it is resolved in 100% cases.There is no phone number, but you need to open a ticket with support (contact us button at the bottom of help page) and fiverr CS will solve it for you.It might take them a couple of days to respond due to current situation but they will solve it as soon as they get to your ticketI’m confident that it will be sorted out sooner or later but still a company of this size should sort these issues out, work a lot better and offer a more decent customer support.Now I got an email asking why I haven’t completed my order :man_facepalming:t2:IMG_20200730_1243251080×949 92.8 KB Link to comment Share on other sites More sharing options...
ps_expert_ns Posted July 30, 2020 Share Posted July 30, 2020 Don’t worry, I hope fiber will solve this very soon. Link to comment Share on other sites More sharing options...
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