Fiverr Community Forum

Two Orders were Charged back with same amount from different Sellers on the Same day Any Solution?

Hello Friends Today I received an email from fiverr that my order was cancelled by fiverr and Both the orders were of high amount i,e 45$ each and My Fiverr Balance is in Negative Now,Both the orders were completed successfully and one buyer had already left the 5 star review and funds were already cleared I dont know why this charge back was done Please help me as I want to open a Dispute for this Charge Back as this is my 5-6th Charge Back within 3-4 Months

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We cannot help you with this issue. You will have to contact Customer Support to resolve this. We do not have access to your account, nor the ability to open disputes on your behalf.