Fiverr Forum

Unable To Access My Help Center Account


#1

Hi,

Today morning I receive some other users support ticket reply from CS on my email.

When I tried to access my help center account, it asks me to verify my email id.

It says I need to verify email which is sent to xxxxxx at gmail.com. Which is not my email id.

I can not access my CS account. Whats going on?

I have opened a new support ticket (surprisingly it allows me to open a support ticket), send them a mail on support@fiverr.com, tried to contact CS on Twitter and Facebook.

Still waiting for their reply. I am freaked out.disappointed_relieved:.

(I just got a reply from CS, the issue is solved now.)


#2

Issue Resolved