Hey there, I was wondering if anyone else has had a similar issue to me recently, as it’s really frustrating me that this is still a problem.
So in recent months, it seems like Fiverr has updated their category/sub-category system, as one of my gigs has finally received it’s own dedicated sub-category and was automatically placed into it. This is great, and all I needed to do myself was specify a few choices in the metadata information for the gig. However, my other gig, which is quite a niche service, is categorized under gaming, as it pertains to a service for creating custom maps for a popular video game. However, the metadata options in the Lifestyle>Gaming sub-category are woefully inadequate, and are pretty much entirely irrelevant for my particular gig. They seem oriented towards gaming coaches and the like, which is fair, I thought I should just instead not fill out any information, as this would be miscategorizing my gig if providing false metadata.
However, I kept receiving notifications on Fiverr to fill out this metadata, multiple times per day, to the point where I created a support ticket with Fiverr to discuss it. I was told after reviewing my gig that I should just ignore the notifications as they noted that they don’t apply to my gig. I accepted this compromise and moved on, hoping it would eventually get fixed by Fiverr themselves. Although today I noticed a whole new issue which is mindblowingly broken, that being I am completely unable to edit any information on my gig whatsoever without answering these metadata options. I can’t change the title, description, pricing, literally anything at all. This is quite the serious issue when I was planning to update my gig and now I can’t because the category it is under has irrelevant tags.
Furthermore, if I attempt to answer each metadata option with suggestions, it doesn’t work and says I have missing responses, which makes me wonder how that suggestion feature is even meant to function when the only way you could suggest one (presumably) would be to first answer with false information before submitting the correct answer… I don’t understand how this is still an issue. Please Fiverr, sort it out! It surely can’t take all that long to just remove the restriction or at the very least allow me to submit my new answers, and then continue so I can actually edit my gig.