Fiverr Forum

Unable to login to Fiverr


#1

Receive the message “Wrong username or password, please try again.” Using Firefox. So I’m forced to change my password at each login. And even then it’s suspecting that I’m a bot.

Your help is appreciated.


#2

Have you tried using a different browser?


#3

Yes, Chrome works, it seems to be happening in Firefox, my primary browser


#4

The Fiverr platform was developed with Chrome compatibility in mind. Your only option is to use Chrome to access your Fiverr account.


#5

Thanks for your response. It’s never done this before and I’ve been on Fiverr for months now, have spent 6 thousand dollars, the least they could do is make it compatible with the popular browsers, like most sites. It’s not a normal issue, some kind of authentication problem. And it’s recent.


#6

My pleasure!
And now to answer the second part of your post. Actually, it’s not recent. I experienced this issue over 3 years ago. Support told me that Fiverr was developed to be completely compatible with Chrome. Hence, should I experience any problem, I need to change my browser.
I suggest you do the same.