Fiverr Forum

Unable to make payments using my paypal account


#1

We are not able to process your payment using your PayPal account at this time. Please return to the merchant’s website and try using a different payment method (if available).

When I returned to merchant’s website, it said the gig you requested is no more available. This happened about 3ce now. Yet the sellers of the gigs were already communicating with me by mail. Kindly put me through please, thanks.


#2

Please remember that forum is not a replacement for Customer Support, as here we all are regular users just like you; so write a ticket on CS site, provide them everything you have to explain the case and wait their answer.


the sellers of the gigs were already communicating with me by mail
do you really mean by email? Because sharing personal details like email is against Fiverr TOS and both could have been banned for this...

#3

Thanks, a support ticket has been opened, awaiting their response.

Our communication has been through fiverr platform please.


#4

In the future note that the forum is for issues or suggestions you may have. More than that requires Fiverr intervention i.e. Fiverr support.