I had a seller not deliver after over a month of waiting and false promises. Essentially what he told me is that if when he did deliver (if ever) if I felt like it was a five star work we’d continue, otherwise he’d cancel so I can go elsewhere. Which at the time I figured, sure because I wanted an update with the song and where he was at with his concept asap so I could give direction rather than making him redo work.
Now I see that basically they manipulate the rating system so that they only have 5 star reviews from the customers who chose to stay with them.
This is highly inappropriate and deserves to be reviewed. But because we cancelled orders I do not have the ability to leave a review for the guy
It seems as though this process provides incentives to creators to create crappy customer experiences and cancel out orders rather than deliver properly, and only retaining reviews from those who actually really loved their work. So this guy who only has 155 5 star reviews may have 400 2 or 3 star reviews that we can’t see because he preemptively cancelled the order.