Fiverr Forum

Unable to send message


#1

Hi,

This is really annoying me now. Yesterday, I was having conversation with my client and suddenly I was unable to send message, that means my message box was completely gone so that I could reply to my client. I contacted Support and they said that they can’t provide me what messages got flagged due to which this happened however, my account was restored and I was able to message again. And NO, I don’t share my contact information or any illegal activity in messages. I even stay professional while replying to my clients so, no improper language.

Now, today again this is happening. I am unable to send message even tho I sent messages to 2 of my new clients which were like below:

  1. Okay. I will provide you — records for $–. Should I send you the offer?
  2. Okay. Thanks for your time!

Now, what’s wrong with these messages? I am surprised by the system. I never had such issue before as I am using Fiverr for more than a year now. Any idea? Any help?

Thank you,
Obaidullah


#2

Hey,
Similar think happened to me, they just have placed 4 warnings about and reduced my level as well. We can’t really help it.
Moreover fiverr system also goes down when there are too many buyer requests.


#3

yeah many a time it missbehave… … but the fiverr support is great, they resloved it quickly and @sh_obaid there might be any terms and conditions which u wouldn’t have follow unknowingly


#4

This is unfair :frowning:


#5

I have read the terms and condition, and no I didn’t do anything against it. I am a freelancer working since 2011 so I am well aware of these stuff already.